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Safe-n-Secure™
Help Center Home > Frequently Asked Questions | First-Time Visitors | Safe-n-Secure™
Escrow.com: Buy or Sell Online Without the Fear of Fraud



About Safe-n-Secure™
We work hard to make ClassicCars.com a safe, friendly environment for collector car enthusiasts to buy, sell, and trade automobiles. Our years of experience in the online classifieds business has shaped Safe-n-Secure™, an exclusive, comprehensive system of policies and procedures that helps shield our members from buyer and seller fraud.

While we obviously can’t divulge most of the technology behind Safe-n-Secure™, a few elements are visible to users:
Private Contact Form
We require all prospective buyers to use an anonymous message form to contact private sellers. This helps us track and analyze records of initial communications among members.
Visual Puzzles
Our member log-in and sign-up pages include a small graphic with text. These images are easy for humans to recognize, but difficult for computers. Many scammers use automated tools to log in to classifieds sites and contact buyers and sellers. These visual puzzles make their work much more difficult.
Education
Realizing that ultimate responsibility for safety rests with individual buyers and sellers, we attach safety reminders to all member messages. These reminders include anti-scam tips and other information useful to buyers and sellers when deciding to execute a transaction with another party.
Any legitimate prospective buyer will give you a valid phone number and discuss arrangements for meeting in person, viewing the vehicle, price negotiations etc. on the telephone once basic info has been exchanged in email.

It is common for prospective buyers to request additional basic information in email before going to the telephone however if there is interest in purchasing once basic questions are answered then a valid phone number and telephone conversation is a certainty. This alone will eliminate the vast majority of scam attempts. Anyone that will not provide a valid phone number where you can reach them and get on the telephone should be ignored.

If you have any questions about Safe-n-Secure™ and how you can help protect yourself against fraud, read our Frequently Asked Questions or contact us for assistance.
Buyer Safety Tips:
ClassicCars.com’s Safe-n-Secure™ anti-scam technology helps make your experience with us as safe as possible. Of course, we have no control over private transactions between buyers and sellers, so we urge you to use the same caution you would with any personal transaction. Generally speaking, common sense and sound judgment are your best bet for a positive selling experience. Always keep the following tips in mind to help combat potential scam artists:
  • Thoroughly research the vehicles in which you are interested. Many classic vehicles can suffer from serious problems that only a well-educated consumer can detect.
  • Ask the seller lots of questions! Beware any seller who is tight-lipped about the vehicle they claim to be selling.
  • Always ask for more photographs, especially close-ups of identifying plaques such as the VIN and serial numbers.
  • Never pay for a vehicle with an instant transfer service such as Western Union or Moneygram because you have absolutely no recourse once the seller claims the funds. Always pay by check, credit card, PayPal, or use a widely respected escrow service.
  • Always remember: if a deal seems to good to be true, it probably is.
  • Never enter your classiccars.com email and/or password anywhere but here https://classiccars.com/login.aspx?cs=11
  • Never follow links or instructions from a prospective buyer away from classiccars.com or to enter any personal information at any website.
  • Always request a phone number where you can reach the interested buyer once basic questions are answered in email.
Click here for known scams and identifiers.
Seller Safety Tips:
ClassicCars.com's Safe-n-Secure™ anti-scam technology helps make your experience with us as safe as possible. Of course, we have no control over private transactions between buyers and sellers, so we urge you to use the same caution you would with any personal transaction.
  • Never enter your classiccars.com email and/or password anywhere but here https://classiccars.com/login.aspx?cs=11
  • Never follow links or instructions from a prospective buyer away from classiccars.com or to enter any personal information at any website.
  • Always request a phone number where you can reach the interested buyer once basic questions are answered in email.
  • Be suspicious of buyers who pay more than the asking price "by mistake" and then ask you to refund the difference. In such cases, the original check usually turns out to be fraudulent.
  • When depositing a check, give the bank plenty of time for the check to clear, even if it's a bank check, cashier's check, or certified check. Better yet, contact the issuing bank directly to verify the check's authenticity. Use a trusted public resource, such as Directory Assistance, to find the bank’s contact information.
  • Be on your guard if the buyer is in too much of a hurry to close the deal. Scammers usually push for quick action and payment.
  • Scammers often represent themselves as acting on behalf of a third party. Explain your position and insist on dealing with the buyer directly.
  • Keep in mind that legitimate buyers first want information about your vehicle and make arrangements for payment later.
  • Never give a prospective buyer your bank information.
  • While scammers have been known to operate domestically, many scams originate overseas. Be particularly careful with solicitations from any foreign country or from any prospective buyer who uses foreign banks, post offices, or other services in buying your vehicle.
Click here for known scams and identifiers.

If you are a victim of a scam, please visit or file a complaint with these agencies:

© 2014  The Collector Car Network, Inc.  All rights reserved.  "Drive Your Dream” is a registered trademark of The Collector Car Network, Inc.;  "Safe-n-Secure" is a trademark of The Collector Car Network, Inc.  All other trademarks are the property of their respective owners.